Frequently Asked Questions
If same people subscribed in multiple page, then once campaign will sent duplicate message ?
No, Same person will not get message multiple time for a campaign.
Can I send message for groups, from profile and to peoplewith their user ID ?
No. Only pages can send message.
Does this message go to inbox ?
Yes, the message goes straight to facebook inbox.
What is eSanou.com ?
eSanou.com is a complete facebook messenger marketing software. It is able to send bulk message to your messenger leads from your pages and have some very cool stuff to generate messsenger leads so easily and rapidly. Also it has inbox manager that will help you to manange your page’s message in one dashboard.
Will it need to configure my own API ?
No, you don’t need an API for yourself. You just need to accept apps request. We have setup all API officialy already.
Is there any possibility to block my account ?
The application is developed with facebook official API. So everything is designed in leagal way.
But you shouldn’t be too much aggressive and shouldn’t do abusive use. So use delay feature during sending bulk message. And split your campaign with small number of leads.
This application is tested for several months, before launching and also we use in our own business. There is no problem. But we are not responsible for your abusive use.
When an auto reply is sent to commenter, is he added as leads ?
Yes. He will be eligible for sending message. After syncing page, leads will be imported in software.
How eSanou.com can help me get more leads ?
eSanou.com has some great tools for your facebook marketing that will help your build your messenger leads easily. Private auto reply, Message Us Button, Chat Plugin, Messenger Ad Campaign, Message Page CTA post all help you to generate messenger leads.